Skills Development Courses

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COURSE DURATION: 2 DAYS

We South Africans live under extreme levels of stress. Many of us do not know how to deal with anger and frustration. Misdirected anger is evident in

  • road rage incidents
  • violence against women and children
  • acts of criminality
  • family feuds
  • incidents at sports events

Unfortunately, much of this anger is also expressed inappropriately in the workplace, leading to a breakdown of good interpersonal relationships and harmony. Are your levels of anger appropriate in your management of people in the workplace? Can you control and direct your anger in the workplace in constructive and productive ways? Is anger an obstacle to your career development and growth?
This programme is designed to provide learners with insights and tools to

  • Better understand the nature of anger
  • Identify types of anger
  • Appreciate the positive functions of anger
  • Learn new strategies for dealing with anger
  • Transform your anger
  • Take responsibility for your anger

COURSE DURATION: 2 DAYS

The course is aimed at people who will benefit from developing their self-esteem and assertiveness. While generally confident people will help by refreshing their assertiveness skills, the procedure benefits learners who battle to be assertive in work situations. Assertiveness skills are a foundation for self-awareness and better relationships with others in the workplace. The resources you will be introduced to can help you transform how you manage yourself and help to improve your relationships with others. It is challenging to be a manager unless you have mastered assertiveness skills.

COURSE DURATION: 3 DAYS

The course helps one understand and manage one’s negative emotions and increase one’s resilience. Negativity in a few individuals can quickly derail the successful functioning of a team or department. Having a positive attitude is an integral part of the course.

People with high levels of emotional intelligence and self-awareness, which can elicit their colleagues’ cooperation to lead and motivate people are an excellent asset for any organization. The broad aim of this course is to create and maintain positive workplace relationships.

The course is a fun-based, interactive workshop helping to create an excellent team spirit within teams. The course is interactive; games, simulations, discussions, and role-plays are used to create an ideal, well-functioning cooperative team environment.

The course is designed for busy teams currently under pressure and strain and needs a day to re-establish good communication patterns and warm interpersonal relationships among team members. The course helps delegates develop tools and techniques for building their emotional intelligence for effective team functioning.

COURSE DURATION: 3 DAYS

The emotional intelligence course is a life-changing programme that can tremendously impact the success and effectiveness of your work life, career, and home life. Emotional intelligence is the most critical indicator in producing people who can work effectively in organizations at the highest levels.

This course is an invitation to go on a journey of self-awareness and develop practical and professional interpersonal skills. Furthermore, the course helps you understand and manage negative emotions and increase resilience.

It is known that it is not the most demanding working or intelligent people who succeed, but people with high levels of emotional intelligence and who can elicit their colleagues' cooperation and lead and motivate teams of people. EQ explains why some people excel while others with similar capabilities lag. This course will contribute to both personal excellence and more excellent leadership capabilities.

We explore the solidity of our self-confidence and how it supports our sense of competence, capacity and ability to win out in changing or adverse situations. The course helps delegates develop tools and techniques for building their emotional intelligence for a valuable and successful life.

COURSE DURATION: 3 DAYS

Emotional intelligence is the most critical indicator in producing people who can work effectively in organizations at the highest levels. This course is an invitation for leaders to improve their leadership and management skills by understanding their personality and the personality of their team members.

The course invites you to go on a journey of self-awareness and develop practical and professional interpersonal skills. Furthermore, the course helps you understand and manage negative emotions and increase resilience.

It is known that it is not the most demanding working or intelligent people who succeed, but people who have high levels of emotional intelligence and can elicit the cooperation of their colleagues and thereby lead and motivate teams of people.

EQ explains why some people excel while others with similar capabilities lag. This course will contribute to both personal excellence and more excellent leadership capabilities. The course helps delegates develop various tools and techniques for building their emotional intelligence as a leader. This course is fun, interactive and thoroughly stimulating.

COURSE DURATION: 3 DAYS

Leaders know that creativity and innovation are not just “nice to have” qualities in a business. They are core to the organisation’s life and growth. So what can leaders do to promote creativity and innovation? If you don’t intend to hire a new workforce, the most obvious answer is to use management initiatives that create and challenge your existing staff to be more creative and innovative.

This course is aimed at middle managers and team leaders who are keen to go beyond running on average and starting the day with a business as usual approach. It is designed for people who want to be part of making a culture of innovation, which consists of:

  • Creative thinking and the creative process
  • Enable participants to identify the key elements that promote innovation in a workplace
  • Analyse own work unit to determine whether it currently promotes innovation
  • Understand and apply techniques for fostering creativity and innovation
  • Mastering relationships for innovation
  • Organisational structure, process and governance for innovation

COURSE DURATION: 1 DAY

This course is designed to help delegates develop practical and polished interpersonal skills. It allows the representative to establish the skills required for liaising and networking with stakeholders. It will enable delegates to develop the skills to establish effective relationships. It also focuses on minimizing interpersonal conflict. Lastly it enables delegates to develop effective teams.

COURSE DURATION: 3 DAYS

Life skills are “abilities for adaptive and positive behaviour that enable individuals to deal effectively with the demands and challenges of everyday life.” Life skills are the pursuit of developing, honing and mastering the skills that help us become the best we can, with all that we have. It is reaching for and realising our full potential as human beings. We all want to live whole, productive lives, but sometimes we don’t know where to begin.

There is so much information that can be overwhelming and hard to sort out. Depending on the problem, what seems to work for one person, may not necessarily work for everyone. There are so many different programs, strategies and techniques that it’s hard to choose the right one. One thing, however, is sure.

If we want to accomplish anything in life and realise our full potential, we must have some skills – in this case, life skills. Where do you begin? You begin by establishing a firm foundation. That foundation is “you”. You must know who you are, what you want, and what you can do. It would be best if you then determined which values, goals and principles you will set up to guide your actions.

Why are these skills essential? Because without having developed them, you will always feel that something is missing in your life. What good is all the financial success in the world if you don’t have self-confidence or high self-esteem, know who you really are, what you want, or what you’re doing here? We’ve all witnessed many outwardly successful and famous people who have not been able to find personal happiness. No amount of fame or fortune could fill the void they felt inside.

COURSE DURATION: 2 DAYS

Negotiation skills are essential in the pressurised work environment of today, yet few managers have been trained to respond confidently in the face of these stresses. Inter-personal, intergroup and structural conflicts all point to the need for more effective tools for ongoing problem solving through negotiation. Thus, managers, supervisors and customer service staff must become familiar with the principles, processes, and techniques of negotiation management.

COURSE DURATION: 3 DAYS

This course is designed for Wage Negotiators or wage negotiation teams. The negotiation skills taught will enable the wage negotiation teams with the appropriate skills to conclude meaningful wage negotiation agreements. The course will ensure wage negotiators become familiar with the principles, processes, and techniques of negotiation management in the context of wage negotiations in SA.

COURSE DURATION: 1 DAY

This course is designed to help entry-level staff develop self-awareness, and interpersonal skills, help understand and manage their emotions and lastly, unleash passion, energy and self-motivation.

COURSE DURATION: 2 DAYS

The broad learning objective of this course is to develop the awareness, knowledge, skills and attitudes of participants needed to deliver effective professional presentations. The course is designed so that participants understand good communication theory before preparing and delivering a presentation within a simulated context. The course is divided between what good communication is, how to prepare an effective presentation, and giving your presentation so that you have a persuasive impact on your audience. Each participant will be given individual feedback on how to continuously practice improving their communication skills back in the business environment. The course will enable you to become a professional presenter.

COURSE DURATION: 2 DAYS

You had experienced times when you looked at solutions to work problems and said to yourself, “I should have thought of that”. But you didn’t. Some people find it easy to solve problems or challenges in the workplace, while others find it almost impossible. The real issue is not just about being creative but how to use transparent processes to clarify problems and develop practical solutions. This course aims to help you improve your decision-making ability through critical thinking, problem analysis and the creative development of solutions.

COURSE DURATION: 2 DAYS

This course aims to introduce participants to essential knowledge, attitudes and skills about skills development in South Africa. The course focuses on skills development in the business environment. Most organizations are involved in skills development and training programmes for their staff. This course enables organizations and individuals to develop a professional approach to skills development and career development. It also ensures that a comprehensive approach is followed when dealing with talent management and employees' career progression. This course will be helpful for Skills Development professionals and Skills Development Facilitators.

COURSE DURATION: 2 DAYS

This course aims to introduce participants to essential knowledge, attitudes and skills about skills development in South Africa. The course focuses on skills development in the business environment. Most organizations are involved in skills development and training programmes for their staff. This course enables organizations and individuals to develop a professional approach to skills development and career development. It also ensures that a comprehensive approach is followed when dealing with talent management and employees' career progression. This course will be helpful for Skills Development professionals and Skills Development Facilitators.

COURSE DURATION: 1 DAY

This course will ensure that you understand stress in the workplace in terms of organizational costs such as absenteeism and turnover costs and how it impacts the individual. The course will:

  • Identify organizational influences on stress
  • Identify stress and the individual
  • Detail 'The General Adaptive Syndrome'
  • Manage stress in the workplace

COURSE DURATION: 2 DAYS

When you have completed this course, you will be able to define the key concepts associated with Time Management, and you will be able to:

  • Identify the main obstacles to effective Time Management in your daily role;
  • Understand the nature of Time Management;
  • Understand a range of tools, techniques and concepts for Time Management;
  • Use these techniques to build an effective Time Management process that will enhance your productivity and lower your stress;
  • Explain the benefits of having an effective Time Management process
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