Management Courses

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COURSE DURATION: 5 DAYS

The current recession is forcing many organisations, both in business and government, to consider how we spend our money. What value are we generating from our efforts in the various programmes and projects we finance? Good governance demands that organisations account for performance through results-based management processes and procedures. Careful tracking and evaluating the outcomes and impacts of our projects and programmes is essential for strategic, evidence-based policy remediation and formulation.

In the international arena (i.e. Australia and Columbia), there has been a broad shift over the past two decades toward evidence-based decision-making in government. There is a wealth of information associated with measuring and tracking the progress of developmental progress across the globe (World Bank Development Indicators, UNCHS, Global Observatory). The management process makes use of a set of closely integrated professional support functions such as:

  • Strategic planning
  • Policy management
  • Legal review
  • Financial planning
  • Programme and project management
  • Performance management
  • Monitoring and evaluation

COURSE DURATION: 2 DAYS

The best practice is an essential concept in today's organisations. All organisations have seen the importance of comparing their work practices with the best practices internationally. Benchmarking and learning from the best systems within your industry has ensured organisations survive or collapse in the modern integrated world economy.

Furthermore, organisations have learnt that these best practices must be rooted and bedded down with sound quality management systems. This course thoroughly overviews how your organisation can implement best practices and quality management systems.

COURSE DURATION: 2 DAYS

Change is one thing that one can guarantee that it is always with us. Change is something that we need to learn to live with and embrace. We need to be able to understand and manage change appropriately. This course will help you understand and apply change management principles in the workplace. Change is the only constant we can rely on in the business world.

COURSE DURATION: 2 DAYS

Welcome to the exciting world of conflict management. In the rapidly changing global context, conflict is a feature of our current reality. Private and public sector organizations must be more equipped to deal with different types of conflict. Personal, interpersonal, and structural conflicts all point to the need for more effective tools for ongoing problem-solving. Conflict management and negotiation skills are critical for any manager to be effective in the workplace. Conflict situations are typical in the work situation. Thus, managers must become familiar with the principles, processes, and techniques of conflict management and negotiations.

COURSE DURATION: 2 DAYS

Welcome to the exciting world of conflict management. In the rapidly changing global context, conflict is a feature of our current reality. Private and public sector organizations must be more equipped to deal with different types of conflict. Personal, interpersonal, and structural conflicts all point to the need for more effective tools for ongoing problem-solving. Conflict management and negotiation skills are critical for any manager to be effective in the workplace. Conflict situations are typical in the work situation. Thus, managers must become familiar with the principles, processes, and techniques of conflict management and negotiations.

COURSE DURATION: 1 DAY

This course will benefit any person wanting to improve their organisation's corporate governance. Corporate governance is critical for the effective functioning of any organisation. This course is intended for all persons who must apply the principles of ethics and effective corporate governance to organisational culture.

COURSE DURATION: 1 DAY

South Africa is famously known as the "Rainbow Nation". We are home to a fascinating mix of citizens. There are also hybrid mixtures of different cultures and an overarching South African culture which ensures that, no matter what a person's cultural heritage, we are, at heart, proudly South African.

Indeed, as South Africa's democracy evolves, it is becoming a more diverse but integrated country, and cultural diversity continues to be one of its most substantial challenges. This is especially true of the workplace - where we work daily is a microcosm of the country's rich diversity. Because of the highly diverse workforce in South Africa, organisations know that they must help employees understand, accept and capitalise on differences among people. This course will enable employees and employers to respond to workplace diversity issues with openness and trust.

COURSE DURATION: 12 MONTHS

The focus of this qualification has been designed to enable learners to be competent in a range of knowledge, skills, attitudes and values, including:

  • Gathering and analysing information
  • Analysing events that impact a business and its competitive environment
  • Complying with organisational standards
  • Motivating an individual or team
  • Negotiating in a work situation
  • Understanding the role of business strategy as it applies to junior management
  • Managing the budget within a specific area of responsibility
  • Applying management principles and practices within a specific area of responsibility
  • Managing work unit performance to achieve goals
  • Behaving ethically and promoting ethical behaviour in a work situation
  • Demonstrating understanding of the consequences in a work unit of HIV/AIDS

COURSE DURATION: 12 MONTHS

Many organisations develop leaders internally and promote them into management positions, yet recognise they still lack something. This Management Development Programme will enable your emerging leaders to grow to manage their teams effectively.

The focus of this qualification is to allow learners to develop competence in a range of knowledge, skills, attitudes and values. This 6-12 month programme will enable new managers to unleash the potential of their teams. The course provides a sound foundation for the professional development of managers. They include:

  • Team Development
  • Conflict and Change Management
  • Human Resource Management
  • Management and Leadership Development
  • Financial Management
  • Project Management, Monitoring and Evaluation

COURSE DURATION: 3 DAYS

Management and leadership expertise is the most crucial factor for the advancement and success of your management career. This course will ensure that you take your leadership style and competencies to new levels of success. The course is designed for managers who wish to find their voice and deepen their management and leadership expertise.

Good leadership ability coupled with solid management skills can have a significant impact on your workplace effectiveness and consequent career advancement. Without these core competencies under control, the workplace can be extremely harsh. Managers can develop leadership and management skills to achieve their ultimate career goals and be more effective and productive for their organization.

COURSE DURATION: 2 DAYS

Meetings come in different forms and sizes, from the conventional to the informal huddle in the office hallway. This one-day program aims to assist people in facilitating small working meetings to ensure that the task team works with energy and commitment and draws off the skills of those who participate.

Key objectives include: preparing for a meeting, seeing meetings as a management tool, planning steps for effective meetings, techniques for handling disruptive behaviours, minute taking - process and content.

COURSE DURATION: 3 DAYS

Monitoring & Evaluation is an important management function in today's business, NGO and government landscape. Monitoring and Evaluation systems essentially focus on tracking and evaluating organisational performance.

Government and business managers are increasingly challenged to provide evidence for whether their projects or policies are achieving clearly defined outcomes and impacts. Results-based monitoring and evaluation systems provide feedback on government programmes and projects' actual results and goals.

COURSE DURATION: 2 DAYS

This course aims to develop the knowledge, skills, and capabilities to be an effective and efficient office administrator. This course is suitable for office administrators, admin clerks or office managers.

COURSE DURATION: 2 DAYS

This learning programme is intended for all persons who must develop, implement and evaluate an operational plan. It is designed for people who work in the field of operations management.

COURSE DURATION: 2 DAYS

Business organisations all around the world have been carrying out specific activities for many years:

  • Managers and supervisors have been conducting performance appraisals
  • Employees have been attending training sessions
  • Integrate performance management within the overall management of an organisation

These activities are often done mainly for doing them rather than directly adding to the organisation's desired results. Performance management practice reveals that being busy is not the same as producing results. It also shows us that training, firm commitment and plenty of hard work alone do not amount to results. Performance Management redirects our efforts from busyness toward effectiveness. This course will help you design or improve your performance management to ensure it produces the quantitative and qualitative business results required for your organisation.

COURSE DURATION: 1 DAY

Upon completing this course, the learner should be able to:

  • Apply the management of stock and fixed assets in a business unit
  • The influence that stock management can have on the profitability of a business
  • The management of fixed assets in a business unit
  • Apply the basic principles of stock and fixed asset management to a business unit

COURSE DURATION: 3 DAYS

Learn how to develop a business vision and strategy. Understand and apply the principles of change management in the workplace. Change is the only constant we can rely on in the business world. Organizations must understand change: promote change, cope with change and value change.

COURSE DURATION: 3 DAYS

This course is aimed at newly appointed managers, company supervisors and team leaders. It helps supervisors understand their roles and provides them with tools for achieving sustainable organizational goals. It focuses on setting clear outputs for subordinates and monitoring these in line with improving performance and productivity.

It explores the skills and behaviours needed to manage oneself and build high-performing teams. The course focuses on the critical challenges faced by every manager and practically shows how to work through these.

The course also offers supervisory and management tools, which will ensure managers have the skills and tools to set clear work outputs for their subordinates, motivate them, and monitor these outputs effectively. This will improve team performance and cooperation and allow for sustainable organizational growth.

COURSE DURATION: 1 DAY

Qualifying learners will be able to:

  • Equip supply chain practitioners to understand and respond to the changing supply chain management environment.
  • Enable supply chain practitioners to be influential leaders and managers within the supply chain.
  • Enable supply chain practitioners to be innovative, creative and competitive in the supply chain management environment.
  • Manage and develop sustainable supplier relationships.
  • Measure and improve supply chain performance.
  • Analyse, assess, manage and mitigate risk.
  • Develop and manage legal and contractual arrangements associated with purchasing and supply.
  • Demonstrate an understanding of a supply chain management environment within an organisation.
  • Demonstrate an understanding of the influence of performance and risk within a supply chain management environment.
  • Contribute to developing a supply chain strategy and operational plans for the organisation.
  • Execute a supply chain strategy for the organisation.

COURSE DURATION: 12 MONTHS

Qualifying learners will be able to:

  • Equip supply chain practitioners to understand and respond to the changing supply chain management environment.
  • Enable supply chain practitioners to be influential leaders and managers within the supply chain.
  • Enable supply chain practitioners to be innovative, creative and competitive in the supply chain management environment.
  • Manage and develop sustainable supplier relationships.
  • Measure and improve supply chain performance.
  • Analyse, assess, manage and mitigate risk.
  • Develop and manage legal and contractual arrangements associated with purchasing and supply.
  • Demonstrate an understanding of a supply chain management environment within an organisation.
  • Demonstrate an understanding of the influence of performance and risk within a supply chain management environment.
  • Contribute to developing a supply chain strategy and operational plans for the organisation.
  • Execute a supply chain strategy for the organisation.

COURSE DURATION: 12 MONTHS

By going through this course, you will learn:

  • Supervise sales performance
  • Supervise the implementation of loss control measures
  • Supervise stock counts
  • Supervise customer service standards
  • Supervise housekeeping and hygiene in a store
  • Motivate a team
  • Describe and apply the management functions of an organization
  • Demonstrate a basic understanding of the Primary Labour Legislation that impacts a business unit
  • Indicate the role of a team leader in ensuring that a team meets an organization`s standards

COURSE DURATION: 3 DAYS

This course is ideal for new women managers aspiring to develop their careers. Women experience specific challenges as women in management. This course helps them utilise their strengths as women while facing common difficulties experienced by women in management positions.

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